🚚 Delivery Information
Our aim is to get your items to you as quickly as possible.
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97% of orders are dispatched the same day
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Cut-off time: 3.30pm (orders placed after this will ship the next working day)
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We deliver worldwide using Royal Mail Business and trusted couriers
📦 UK Delivery Options
Royal Mail Standard
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FREE on orders over £48
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£3.45 under £48
Tracked Options (with 2-hour delivery window + text/email alerts)
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RM 24 Tracked (insured up to £100) – £5.34
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RM 48 Tracked (insured up to £100) – £3.95
Special Delivery
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Next Day Delivery (inc. Saturday) – £9.95
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Orders placed after 3.30pm are dispatched the next working day
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Orders placed Friday after 3.30pm may arrive Monday/Tuesday
🏷 Direct Shipping Items
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Certain items ship directly from suppliers and cannot be returned unless faulty, they then need to be returned to the supplier (Contact us for the Address Details)
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Not available for Next Day delivery
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Larger items are custom made to order (non-cancellable / non-returnable)
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UK only
🌍 International Delivery
International Orders & Customs Charges
Orders shipped outside the UK may be subject to import VAT, customs duties, and handling fees. These charges are set by local authorities and are the responsibility of the customer.
EU orders ship from the UK and are supplied VAT-free.
Local import VAT and handling fees may be charged on delivery.
We are unable to refund or reimburse any customs charges incurred once an order has been dispatched.
European Union
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Up to 2kg Tracked: £15.99
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2–4kg Tracked: £39.99
USA & Rest of World
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Under 2kg: £18.99
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2–4kg: £36.99
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5–8kg approx: £68.95 (subject to size/dimensions)
Southern Ireland
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0–2kg: £9.95
Larger/heavier parcels will go via Transglobal or other tracked couriers. We will confirm costs before shipping.
Delivery Times
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Europe: 3–7 working days
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Worldwide: up to 10 working days
⚠️ Customs & Import Duties
EU orders ship from the UK. Local import VAT and handling fees may be charged on delivery
Any import duties or customs charges are the responsibility of the recipient. Please check with your local customs office for details.
📭 Lost or Delayed Parcels
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All orders are sent Tracked – we provide tracking numbers.
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Some Royal Mail tracking updates (esp. overseas) can appear misleading. Please be assured your order has been dispatched promptly.
- 📞 Contact Us
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Email: sales@littlewhispers.co.uk
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Phone: 024 7531 0631
- For full details on how to return or exchange an item, please see our Returns & Exchanges page
We’re an online-only store, but always here to help.
Thank you for shopping with Little Whispers 💛
(We recycle packaging wherever possible – let us know if you prefer otherwise.)