Terms and Conditions

Little Whispers Terms and Conditions (see Delivery Information for Lost or Delayed parcels and Returns Policy) 

Little Whispers are completely dedicated to your total satisfaction.  If you encounter any problems please email us: sales@littlewhispers.co.uk.   We value all of our customers and will do our best to make sure your shopping experience with us is easy and enjoyable.

Disclaimer: Following a recent order to France being charged at customs, we just want to make our customers overseas aware that your order may get stopped at customs and charged (I have to say this is very infrequent), but completely out of of control, and I want to apologise on their behalf.  This is not fair but as I say out of our control.  I also want to state, we do NOT charge VAT to our customers, this is included and paid by us.

Buy with confidence as we will never knowingly sell anything that is not of a high quality - the aim of our company is to sell only quality items. (We aim to make our photographs as true to life as possible but colours may vary a little due to digital imagining)

We offer secure payments through Shopify and Paypal, so please feel assured that your personal details are safe. With Shopify you can pay using all methods.  

By placing an order with Little Whispers you have agreed that you have read and accepted our terms and conditions. These terms and conditions do not affect your statutory rights.  All errors and omissions excluded. (In the unlikely event that an incorrect price is shown on our website Little Whispers reserves the right to abstain from fulfilling the order at that price. You will of course be notified, and at which point you will be informed of the correct price, and given the choice to proceed with the order).

Company address:
Little Whispers

1 Holly Grange  Holly Lane  Balsall Common Coventry  CV7 7EB  England (Online store only, we are not a shop)

02475310631 (please leave a message if we are not available) or email sales@littlewhispers.co.uk and we will get back to you ASAP

When you place your order you will receive confirmation from us. When we receive confirmation of payment we will send out your goods as soon as possible.  If your item is not in stock, we may be able to order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.

All our clothes, toys and gifts are inclusive of tax

Returns Policy
Returning/Exchanging an Item

Little Whispers want you to be happy with your purchase so we will do everything possible to make sure you item gets to you promptly and in good condition. We check all items prior to posting and will never knowingly sell faulty goods.

Unfortunately we do not offer free returns.  (With the exception of customers who have received an incorrect or faulty item).  For faulty items we offer exchange or refund.  We do not offer partial refunds.

If you change your mind, no problem! Please let us know within 14 days that you would like to return your item and pop it in the post.  

*The item you wish to return must be in the original packaging, unopened with labels attached and must be returned to us within 14 days of receipt. 

Please note that you must return each item in the same condition in which you received it. This means that new items must be returned unused and undamaged, with the packaging and any tamper proof seals in-tact.  So please pack them carefully. Used items must not have any additional signs of use or damage.  We encourage buyers to purchase insured shipping to cover any damage that may occur on return.  Please note, any claims for damage to items returned will be the responsibility of the sender.

Little Whispers Returns 
1 Holly Grange  Holly Lane  Balsall Common  Coventry  England  CV7 7EB

(Please Note: We are not a shop, we are only Online)

Please write on the invoice reason for return and enclose it in your parcel, detailing the product/s you wish to return, and whether you require a refund, replacement or exchange for another product/s.


Many thanks for shopping with us, we appreciate your custom.


Credit Card Security is very important to us, we only use recognised reputable payment service providers to ensure your complete transaction safety. We do not capture or store your credit card details on our site. The payment service provider handles all card transactions in a secure encrypted environment. We guarantee your satisfaction.

Privacy Policy, Little Whispers will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment.  In this case, the third party will not disclose any of the details to any other third party.  If you join our mailing list please do this with confidence, we adhere to the data protection act and all personal details are kept secure and will not be available to third parties.

Many thanks for shopping with us, we appreciate your custom.